Privacy & PDPA

1. Information We Collect

When you visit Soundwork's website or submit an enquiry, we may collect the following personal data:

• Contact information: name, company name, email address, telephone number.
• Business information: company size, region, role (for dealer applications).
• Usage data: pages visited, time on site, referring URL (via cookies — see Section 4).

2. Lawful Basis for Processing

Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA), we process your personal data on the following lawful bases:

• Consent — for optional cookies and marketing communications (you may withdraw consent at any time).
• Legitimate interest — to respond to enquiries you initiate and to operate this website.
• Contractual necessity — to fulfil dealer applications and download requests you submit.

3. How We Use Your Data

• To respond to contact, quote, and dealer-application enquiries.
• To grant access to gated technical resources (datasheets, DSP presets).
• To improve our website experience (aggregate, anonymised analytics only).
• To comply with applicable Thai law.

We do not sell your personal data to third parties. We do not display or share pricing information on this platform.

4. Cookies

We use the following cookies:

• sw_session — strictly necessary; maintains your authenticated session. Duration: 30 days. Cannot be declined.
• sw_consent — records your cookie consent choice. Duration: 1 year.

You accepted or declined cookies when you first visited this site. You may change your preference by clearing the sw_consent cookie in your browser.

5. Data Retention

Enquiry and dealer-application records are retained for 3 years from the date of last contact, then permanently deleted unless a longer period is required by law.

6. Your Rights Under the PDPA

As a data subject under Thai law, you have the right to:

• Access your personal data.
• Correct inaccurate data.
• Request deletion ("right to be forgotten") where no legal obligation requires retention.
• Restrict or object to processing.
• Withdraw consent at any time (without affecting prior processing).
• File a complaint with the Personal Data Protection Committee of Thailand.

To exercise any right, contact us at the address below or email our Data Protection Officer.

7. Contact & Data Protection Officer